This week, the CW1 group became officially registered as a healthcare provider in Portugal with the ERS (Health Regulatory Authority). It is a formal step, but one with practical consequences for those who use the healthcare system.

The CW1 group was born out of a concrete problem. Patients' clinical records are scattered across services that do not communicate with each other, and this fragmentation comes at a high price: repeated tests and clinical decisions made without having the complete history at hand. Worse still, there is rarely anyone coordinating the case as a whole. Our technology unifies these records and reads the patient's entire journey, not just the episode of the day. From there, our medical team takes over case coordination, and the finance team designs solutions that the patient can afford. This is how the different departments of CW1 work together.

The result is a different way of providing care. When the history is complete and legible, it no longer makes sense to request the same test twice, and the final bill reflects that. The goal is not to do more. It is to do what is necessary, based on what is already known about each person, and to completely redesign the patient's journey so that it is faster and more effective.

"Portuguese patients will now benefit from European practices and a faster system," says Pedro Stark, managing partner of the CW1 group.

The registration came into effect last Friday, June 19th. In the coming weeks, we will share details on where and how patients can access CW1's services.

CW1 is now a registered healthcare provider in Portugal

 CW1 today set out its plan to fix a problem most patients know well and few companies touch. European healthcare treats you. It rarely coordinates you. The private route is fast but expensive, and it leans on exams you often don't need. The public route is thorough but slow. In between sits the real gap: no one owns your medical case from start to finish.

CW1 is built to close that gap. The ecosystem 

 pulls a patient's care into one place, with doctors who follow the case instead of meeting it cold at every visit. Prices are shown before any payment. Records stay with the patient and move between appointments. Data is handled under GDPR and hosted in the EU. Anyone can start with a free account.

"Healthcare is solved in most of Europe however care coordination isn't" 

said Pedro Stark, founder of CW1. "The work of chasing referrals and carrying exams between clinics still falls on patients and their families. We're taking that work off them."

The company is starting where the pain is sharpest. In Portugal, the public system saves you but moves slowly, and more than a million people have no assigned family doctor. Private insurance buys speed, not continuity. In Germany, public insurance covers most of the population yet won't fund large parts of preventive and elective care, so patients pay out of pocket and manage the logistics themselves. In Sweden, continuous care is not supported economically by the public system thus creating a void on having someone owning the case.  The three markets share the same hole, and CW1 is aiming straight at it.

Clinical credibility sits at the center of the model. Dr. Maximilian Bonk leads CW1 as Clinical Lead, and every case is reviewed by a medical team rather than handed to an algorithm. That line matters to the company. Coordination without a doctor behind it is just software.

On the other hand, Pedro Stark knows the system from the inside. Before CW1, he spent years in management consulting, watching how badly designed economics decide who gets care and who waits. The conclusion was blunt. Human life gets measured by a value, and access to the systems that extend it is not equal. CW1 is the attempt to change that, starting with the layer everyone ignores.

The team is small and deliberate. They are building the product around one promise rather than a long feature list. The promise is continuity. Your case, in one place, finally owned by someone other than you.

The model is also a bet on timing. Across Europe, every market for new treatments opens fragmented and cash-pay, then governments and insurers move in and close it. CW1 is positioning early, in the window before reimbursement catches up and the rules harden. Get the coordination layer right now, and it becomes the thing patients keep using long after the market matures.

What CW1 is selling, in the end, isn't another app to download. It's an answer to a question European patients have been asking quietly for years. When care gets complicated, who is actually holding it together? For most people today, the honest answer is no one. CW1 wants to be the one that does.

For media enquiries, partnerships or to create a free account,  contact 

CW1 is building the missing layer in European healthcare

A consultation can end while important questions remain. A report may need to reach another professional. Further examinations may need to be arranged. The patient may be unsure who to contact when a question arises or how the different parts of their care fit together.

Malm focuses on those connections. Its approach follows the person across appointments and services, with attention to the information and support needed at each stage.

"The patient should not have to be the only person holding the whole story together. Our role is to help keep that story connected, so that the next step in care makes sense in the context of everything that came before it."

The CW1 healthcare continuum brings together five connected capabilities:

Understand the person's history, available documents, needs and goals.

Help the patient understand the next step and navigate the appropriate care pathway.

Connect the professionals, information and follow-up arrangements relevant to the patient's care.

Support the patient between appointments and help keep agreed next steps in view.

Review information over time to inform subsequent questions, discussions and case review.

A new report or concern needs to be considered alongside what has already happened. Longitudinal insight brings that perspective to the care journey by connecting current information with earlier assessments and follow-up.

Within Malm, this perspective supports document review and care navigation. Technology helps organise information and communication, while clinical assessment and treatment decisions remain with the responsible healthcare professionals.

Consider a patient who leaves a specialist consultation with a report, further examinations to arrange and a follow-up visit ahead. They may still need help organising the paperwork, understanding which questions to raise with which professional and keeping track of the next steps.

Within the Malm model, support can include reviewing the available documents, helping the patient navigate the agreed pathway and following up between appointments. When a question requires a clinical decision, it belongs with the appropriate clinician. The aim is to help the patient understand where they are in their care journey and what needs to happen next.

Clear responsibilities across the care network

Continuity depends on how people work together. Participating organisations need clear roles, agreed points of contact and appropriate arrangements for accessing patient information. Patient consent and preferences, alongside each clinician's professional responsibilities, shape how that coordination is organised.

CW1's approach is designed to work alongside existing healthcare professionals and organisations. For prospective partners, the starting point is a defined patient group and a clear coordination need, with the scope of participation and follow-up arrangements agreed around that use case.

CW1 works in healthcare research, consulting and patient journey innovation. Through Malm, it applies that focus to care navigation, coordination and longitudinal follow-up, with the aim of helping people maintain continuity across their healthcare journey.

Connecting care navigation and ongoing support across the healthcare continuum

Registered this week as a healthcare provider, the CW1 group enters the Portuguese market with an openness to public-private partnerships and a biomedical research center planned for Lisbon.

Lisbon, June 22, 2026. Healthcare in Portugal is failing in two directions at the same time. On one hand, the public service accumulates waiting lists and works with fragmented records between units that do not communicate with each other. On the other hand, a large part of the private sector has built a model where every visit generates more tests and a larger bill. It is into this gap that the CW1 group enters, having officially registered this week as a healthcare provider in Portugal.

The arrival marks the group's expansion into the Portuguese market from Sweden and Germany, bringing with it the European clinical coordination practices it utilizes abroad.

The public sector's problem is well-known and documented: those in need wait, and those who wait are treated without anyone having their complete history on hand. The fragmentation of clinical records is not an administrative detail, but rather the reason why the same test is requested over and over again, and why long illness trajectories go unnoticed until it is too late.

The private sector resolved the waiting times, but at a price that pushes many people away and, in too many cases, with tests that serve billing more than the patient. Swapping months on a waiting list for a bill that no one can predict is not the progress it claims to be.

The CW1 group calculates the numbers differently. Its technology unifies each patient's scattered records and reads the entire clinical journey, not just the episode of the day. With a complete and legible history, repeated tests no longer make sense, and the price no longer depends on the volume of requests. It is care based on what is already known about the person, with a bill that makes sense.

The entry into Portugal is not a market test. The CW1 group arrives ready to work with the public system, and not just alongside it: it intends to develop public-private partnerships that put its coordination technology at the service of the SNS (National Health Service), to alleviate waiting lists and cut down on the duplication of tests.

The commitment to the country includes research. The group is preparing to open a biomedical research center in Lisbon, funded by private investment, which will anchor the group's clinical and data work in Portugal and create high-skilled jobs.

"Portuguese patients will now benefit from European practices and a faster system," says Pedro Stark, managing partner of the CW1 group. "We came to Portugal because we see a system with excellent people, but trapped in a structure that holds them back. Partnerships with different entities are the fastest way to change this at scale, and the research center in Lisbon is our long-term commitment to the country, not just a storefront."

 The CW1 group is a healthcare provider that organizes treatment around the patient's entire journey, rather than isolated episodes. Its technology unifies each person's scattered clinical records and gives the entire team a comprehensive view of the case, eliminating repeated tests and decisions made blindly. From there, a medical team takes over clinical coordination, and an economic team ensures that the right care comes at a cost the patient can afford. The group operates in Sweden, Denmark, Germany, and Portugal. It has been registered as a healthcare provider in Portugal since June 19, 2026.

The CW1 group arrives in Portugal to change healthcare finances

Pedro Stark, the CEO of CW1 Group, announced at a social event last Friday the4th of October, a pilot research project to be implemented in Sweden, Portugal, and Germany. 

CW1 Group launches innovative project to address doctor shortages and increase healthcare efficiency

CW1 Group Announces the Return of Pedro Stark and Mia Espanola as CEO and CTO, Effective March 1

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